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ROSEMERE & CO

Delivery Guide

Discover our shipping standards and the distinguished couriers we entrust to ensure your pet essentials arrive with care.

Postage Rates

Mainland Britain

Our fully tracked service offers refined reliability for your pet's new provisions. We calculate your shipping costs based on the total order value, providing a seamless checkout experience.

Express UK Delivery

Should you require your pet requisites more swiftly, our priority tracked service is available across most postcodes. A fixed postage tariff is applied at the final stage of your purchase.

Hebrides & Remote Isles

We proudly serve the entire British Isles. Certain remote regions may require a small supplementary fee, which is automatically calculated once your postcode is entered into the basket.

Returns & Refund

Our Return Process

Returning a product is a simple affair. Please correspond with our concierge team via email with your order details. We shall provide the necessary guidance for a swift and efficient return.

We trust you adore your purchase. If a refund is required, you have 14 days to notify us. For hygiene reasons, bedding and treats must remain sealed. We thank you for your esteemed custom.

Frequently Asked

May I track my shipment?

Upon dispatch, a notification containing a tracking link will be sent, allowing you to monitor your parcel's journey.

What if an item is faulty?

Should a product arrive in less than perfect condition, pray contact us at once so we can settle a replacement or a timely refund.

Do you ship internationally?

Presently, our services are dedicated exclusively to our patrons within the United Kingdom. We invite you to check for future updates on global shipping.

When to expect a parcel?

Each order is hand-prepared with meticulous attention. The delivery window depends upon your specific British locale and the tier of service selected at checkout.

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